Thanks, Andros. I should look into developing a better understanding of that simple process. As you indicate, it seems to be a common, and easily remedied issue around here.
I've a few "techie" contacts and worked with computers as part of my job in the UK for 10 years, so I'm used to the standard answers "have you cleared the cache file? have you switched it on and off again? have you checked all the cables are connected?" in fact I tend to start by telling IT support that I've done all that before they ask now. Permalink