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E-mail problems?
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 Group admin 
Some people are reporting that they are not getting e-mail messages from MOCpages. If you are having this problem, please explain it here and we can try to troubleshoot the problem.

Any information is helpful, such as:
- Are you getting any e-mail at all?
- Who is your e-mail provider? (Gmail? Work? School? etc)
- Is it only for certain events? (Comments, new creations, etc)
- Is it only at certain times of day?
Permalink
| August 12, 2010, 12:39 pm
hey sean i just sent you an email telling you my problem. but now i see this topic so i am not getting any emails at all. not for comments, new creations and while i was on before one of my favorite builders uploaded a new creation and i didnt get an email
Permalink
| August 12, 2010, 12:44 pm
 Group admin 
Quoting Elite Commando Broadside
As far as I know, I'm not getting email at all, but the only thing that has happened that would normally have an email sent to me is a comment on a creation.

It looks like the e-mail problem was due to a glitch at our hosting facility. They've fixed the glitch but it might take a few hours for the fix to be fully working around the world. Please let me know if you're not getting e-mail by tomorrow.
Permalink
| August 12, 2010, 4:55 pm
ehh nothing has happened but i am just thinking of quiting moc due to the fact that the new upgrades are (EXCUSE MY LANGUAGE) ....crap. nothing works, no emails, and now i cant upload a picture for a moc when it is the right type. I HATE MOC PAGES NOW!!! i know it CAN be fixed but WHY hasent it
Permalink
| August 13, 2010, 8:06 am
WOOOOO HOOOOOo i got email back. now no news can slip past me!
Permalink
| August 13, 2010, 8:11 am
Quoting T. Young
ehh nothing has happened but i am just thinking of quiting moc due to the fact that the new upgrades are (EXCUSE MY LANGUAGE) ....crap. nothing works, no emails, and now i cant upload a picture for a moc when it is the right type. I HATE MOC PAGES NOW!!! i know it CAN be fixed but WHY hasent it

Dude, naturally there are going to be bugs, and Sean is working to fix them. Things like a server switch take loads of time and rushing it and calling it done will not help.
Permalink
| August 13, 2010, 10:09 am
just lock this topic we alll know email is working now. thank you God for email!!!
Permalink
| August 13, 2010, 10:24 am
 Group admin 
Quoting T. Young
just lock this topic we alll know email is working now. thank you God for email!!!


I'm sorry, I must have missed the meeting where you were made an admin. How do you know that other people aren't still having problems? Why don't we just leave it open for a bit just in case. Would that be ok with you?
Permalink
| August 13, 2010, 4:33 pm
 Group admin 
Quoting Chris Phipson

I'm sorry, I must have missed the meeting where you were made an admin. How do you know that other people aren't still having problems? Why don't we just leave it open for a bit just in case. Would that be ok with you?


Sorry, but...LOL.


Permalink
| August 13, 2010, 7:31 pm
 Group admin 
Quoting Brady G
I'm not sure if it's even on option, but I haven't received one email for a reply to a comment on a MOC.
I have to (cough, HAD to) go through the comments I'd made on a regular basis and check for replies.

Brady, I'm surprised you're still having this problem. :( Everyone else that we've asked seems to be OK with mail now. I'm going to have my sysadmin look through the mail server log files for your e-mail address and see if we can figure out what's going on.
Permalink
| August 15, 2010, 12:56 am
Sean, I've run into a problem with my Gmail emails not displaying replies to comments. Sometimes the email shows the quoted text but not the reply. I had to go to the conversation to read it. This example is of a comment you made recently: http://farm5.static.flickr.com/4135/4925760896_16fbdde4d0_o.jpg
Permalink
| August 25, 2010, 12:59 am
 Group admin 
Quoting PyBrick Replicas
Sean, I've run into a problem with my Gmail emails not displaying replies to comments.

I'm not sure why gmail isn't displaying the HTML correctly. (Of all people, you'd think Google would be better about that!) I'll look into it. In the meantime, you can always switch to "plain text" e-mail in your account settings if you prefer. (HTML e-mail is a bit of a hack, in general, but the world is set on it.) :)
Permalink
| August 25, 2010, 9:08 am
Quoting Chris Phipson

I'm sorry, I must have missed the meeting where you were made an admin. How do you know that other people aren't still having problems? Why don't we just leave it open for a bit just in case. Would that be ok with you?

Epic win! :P LOL

Oh... And Gmail seems to (or SEEMED to, because I haven't got a comment in a while and I don't really know) not send emails about comments on your creations, BUT I always have gotten group join notifications etc.
Permalink
| August 25, 2010, 9:21 am
Meh.I have Comcast so i get everything just fine...

Permalink
| August 25, 2010, 10:53 am
 Group admin 
Quoting Ed Adlam
When I add a Lego thing can yoy not send the pick please.

from
Ed Adlam


I'm sorry, could you elaborate on the question please. Not sure what you're asking here.

Permalink
| October 28, 2010, 5:30 pm
Quoting Chris Phipson

I'm sorry, I must have missed the meeting where you were made an admin. How do you know that other people aren't still having problems? Why don't we just leave it open for a bit just in case. Would that be ok with you?

LOL, love it Chris... Hey not sure if there is a topic for this, has MOCpages chat rooms been discussed before? Or would this be to difficult to moderate across the age gaps? ~Thoy
Permalink
| January 5, 2011, 1:15 pm
 Group admin 
Quoting Thoy Bradley
LOL, love it Chris... Hey not sure if there is a topic for this, has MOCpages chat rooms been discussed before? Or would this be to difficult to moderate across the age gaps? ~Thoy


Yeap, we've actually discussed them at great lengths in the past and although it would be a lot of fun, the reasons you put forth (as well as a few others) are the reasons why it won't happen.

There are plenty of free online chat sites available (a lot of us use Gmail chat) and all you'd have to do is mention it in a group where you'd like to chat and provide a link and off you go!

Have fun!
Permalink
| January 5, 2011, 1:33 pm
Ok, this seems old, but new for me ;)

-I'm using hotmail.
-It started about a week ago.
-I'm receiving no "new creations from my favorites", and possibly no comments on my creations, though its possible no one has commented in the last week(Tear, tear).
-Seems to be all hours of the day, can't be 100%, but I have around 30 favorites and like I said haven't gotten an email in about a week. Thanks!
Permalink
| March 7, 2011, 2:51 am
 Group moderator 
Quoting Ced The Clever
Ok, this seems old, but new for me ;)

-I'm using hotmail.
-It started about a week ago.
-I'm receiving no "new creations from my favorites", and possibly no comments on my creations, though its possible no one has commented in the last week(Tear, tear).
-Seems to be all hours of the day, can't be 100%, but I have around 30 favorites and like I said haven't gotten an email in about a week. Thanks!


ok, if you've checked your spam folder and they aren't going there they I'd say the issue is that they aren't being sent.

But first I'd suggest checking your profile here. look in the account settings and make sure they are set to send you an email. I know it may sound ridiculous, but they could have been changed.

If they aren't, look at the recent activity on your home page, mine was reset last Saturday and took a couple of days to register anything. I'm guessing everyone else had the same problem.

if that looks ok, I'd check you haven't blocked the email address in hot-mail. Some virus checkers can do this for you without your knowledge (AVG claims to for example) if it has you might want to add the site to an exceptions list.

If all that seems ok, Then I'd say the issue is with this website.

There have been issues with the servers here, particularly at the weekends, for most of this year - a couple of weeks back no pictures were being displayed and yesterday i was having problems posting new creations.

But these seem to have been sorted now.


Permalink
| March 7, 2011, 5:23 am
 Group admin 
Quoting Ced The Clever
Ok, this seems old, but new for me ;)

-I'm using hotmail.
-It started about a week ago.
-I'm receiving no "new creations from my favorites", and possibly no comments on my creations, though its possible no one has commented in the last week(Tear, tear).
-Seems to be all hours of the day, can't be 100%, but I have around 30 favorites and like I said haven't gotten an email in about a week. Thanks!


The short answer is that Hotmail isn't delivering mocpages emails anymore. We're not sure why but we're looking into it. It's strictly a hotmail thing as of now. Sorry, Sean's working on it to try to get it resolved but until further notice, hotmail won't be delivering mocpages emails.

Sorry.
Permalink
| March 7, 2011, 12:24 pm
Just wanted to let you know that it's working again. Thanks guys!
Permalink
| March 8, 2011, 3:08 pm
Why am I getting duplicate MOCpages emails? Thanks, Brickster
Permalink
| March 16, 2011, 11:59 am
My MOCpages e-mail stopped.

I use hotmail.
I have been receiving other messages.
I know people have done something that would have triggered an e-mail.
It started yesterday (6/15/12)

Help?
Permalink
| June 16, 2012, 9:57 am
My MOCpages e-mail stopped.

I use yahoo.
I have been receiving other messages.

It started yesterday (6/15/12)

Help?
Permalink
| June 16, 2012, 10:09 am
Weird, I just checked my email after someone called me a favorite and I didn't get an email!
I use Live.
Permalink
| June 16, 2012, 10:15 am
I'm experiencing similar problems. I use Gmail. Other emails have been fine, but MOCpages ones don't work.
Permalink
| June 16, 2012, 10:31 am
My lil'bro wanted to reset password but didn't recieved an e-mail about this.
He is using Windows live Hotmail.

Permalink
| June 16, 2012, 10:34 am
Quoting Netro .
Weird, I just checked my email after someone called me a favorite and I didn't get an email!
I use Live.


I'm not alone!
Permalink
| June 16, 2012, 11:08 am
Quoting Monsterlego .

I'm not alone!

First photo uploading, then email, this doesn't sound good...
Permalink
| June 16, 2012, 11:22 am
Quoting Sean Kenney
Some people are reporting that they are not getting e-mail messages from MOCpages. If you are having this problem, please explain it here and we can try to troubleshoot the problem.

Any information is helpful, such as:
- Are you getting any e-mail at all?
- Who is your e-mail provider? (Gmail? Work? School? etc)
- Is it only for certain events? (Comments, new creations, etc)
- Is it only at certain times of day?

Im not getting emails cause I moved the mocpages emails to the spam whatever on google cause I get over 40 emails a day from mocpages sooo no prob for me...
Permalink
| June 16, 2012, 1:14 pm
I'm having problems with email too.

Somebody just replied to a comment of mine in the TFOLPC and I didn't get an email stating that someone had replied to it...

~12lego
Permalink
| June 16, 2012, 2:12 pm
I am having trouble with replies to my comments in groups. That is all as far as I know...

I have G-mail
Permalink
| June 16, 2012, 3:47 pm
 Group admin 
I let Sean know about these issues as well.
Permalink
| June 16, 2012, 9:44 pm
Quoting Mark Kelso
I let Sean know about these issues as well.

Thank you Mr. Kelso. I hope all the issues Mocpages is suffering from are fixed soon :)

~12lego
Permalink
| June 16, 2012, 9:46 pm
Quoting Mark Kelso
I let Sean know about these issues as well.


Thanks Mark!
Permalink
| June 16, 2012, 9:59 pm
I use Gmail and since yesterday I haven't been getting any messages from MOCpages, but I did get a couple from other places...
Permalink
| June 17, 2012, 1:13 am
I guess I'll throw my name in here. I haven't been getting emails for things that I otherwise would have. I have Gmail.
Permalink
| June 17, 2012, 1:35 am
I use my school e-mail and haven't been receiving any notifications from MOCpages over the last couple of days.
Permalink
| June 17, 2012, 11:49 am
Quoting Mark Kelso
I let Sean know about these issues as well.

Well let's hope he finds the time to help with this. :)
Permalink
| June 17, 2012, 11:07 pm
Quoting LukeClarenceVan The Revanchist
I use my school e-mail and haven't been receiving any notifications from MOCpages over the last couple of days.
Same here. :( God Bless ~ David.

Permalink
| June 18, 2012, 1:20 am
Haven't been getting E-Mails for a day or two now for replys and comments. I use AOL.
Permalink
| June 18, 2012, 8:32 am
Quoting MCLegoboy !
Haven't been getting E-Mails for a day or two now for replys and comments. I use AOL.

Wait, not getting them ONLY for replies and comments? Does that mean you ARE getting them for new creations, et cetera?
Permalink
| June 18, 2012, 8:34 am
I haven't been getting any emails about comments on my MOCs since the picture glitch started... Is it possible the glitches are related?
Permalink
| June 18, 2012, 8:36 am
Quoting Chronos Omega
Wait, not getting them ONLY for replies and comments? Does that mean you ARE getting them for new creations, et cetera?

Chronos, right now no one is posting MOCs due to the picture uploader problem. So there is (probably) no way to tell if he is getting any new MOC emails. Unless someone posted a MOC with only text and no pictures.
Permalink
| June 18, 2012, 8:38 am
I haven't been receiving e-mails either, this started about three days ago (considering I got the last email alert three days ago)
since then I haven't been notified of replies and comments (of which I know they took place).

Permalink
| June 18, 2012, 8:48 am
Quoting LTE the Mechanier
Chronos, right now no one is posting MOCs due to the picture uploader problem. So there is (probably) no way to tell if he is getting any new MOC emails. Unless someone posted a MOC with only text and no pictures.

Well for me, the email problem started before the uploader problems did. Two creations (with problemless pictures) were posted, which I received no emails about.
Permalink
| June 18, 2012, 8:50 am
Quoting Chronos Omega
Wait, not getting them ONLY for replies and comments? Does that mean you ARE getting them for new creations, et cetera?

I forgot about those, I'm not getting any E-Mails from MOCpages.
Permalink
| June 18, 2012, 9:23 am
I'm not getting ANY emails from MOCpages now.
Permalink
| June 18, 2012, 10:27 am
Mine are working again. :)
Permalink
| June 18, 2012, 11:00 am
That was weird. No website access for a little while.


Did it again. It keeps doing that. -_-
Permalink
| June 18, 2012, 12:26 pm
Thanks Mr. Kenney and crew for the quick repairs!
Permalink
| June 18, 2012, 2:42 pm
Quoting LukeClarenceVan The Revanchist
Thanks Mr. Kenney and crew for the quick repairs!

Indeed. That's probably the quickest that one (let alone two) of these major issues have been solved.
Permalink
| June 18, 2012, 2:42 pm
Email notification's working now. Thanks Sean!
Permalink
| June 18, 2012, 5:59 pm
Whew, mine are back
Permalink
| June 18, 2012, 8:37 pm
Quoting Sean Kenney
Some people are reporting that they are not getting e-mail messages from MOCpages. If you are having this problem, please explain it here and we can try to troubleshoot the problem.

Any information is helpful, such as:
- Are you getting any e-mail at all?
- Who is your e-mail provider? (Gmail? Work? School? etc)
- Is it only for certain events? (Comments, new creations, etc)
- Is it only at certain times of day?


I have those problems but right now I clicked on "E-mail" on my homepage and I found out that none of the check boxes below (the check boxes that tells it what kind of e-mails to send) and I found out that NONE of them were checked so I checked them. I will see if it works now.
Permalink
| July 9, 2012, 9:26 am
Quoting Calvin .

I have those problems but right now I clicked on "E-mail" on my homepage and I found out that none of the check boxes below (the check boxes that tells it what kind of e-mails to send) and I found out that NONE of them were checked so I checked them. I will see if it works now.

IT WORKS!
Permalink
| July 9, 2012, 9:27 am
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